At biggsopticians.co.uk, a withdrawal request is a cashier transaction that waits on two things: the operator’s own processing and an identity check. The site states no processing time for withdrawals, and it publishes no information about its licence or the company behind it. You can read more about the brand on biggsopticians.co.uk, which sets out the same points for UK readers.
The welcome package runs to €3000 plus 300 free spins across three deposits, with a minimum deposit of €20 and a 45x wagering requirement. Before any of that money can leave as cash, the operator will want to know who you are. What follows covers how a request is made, why the check happens, what the site does and does not say about timings, and how to keep a payout from stalling.
Key facts on payouts and identity checks
- Withdrawal processing time: no figure is published on the site.
- Verification: the operator asks for identity documents, and which ones depends on the case.
- Licence and operator: neither is named on the official site.
- Payment methods: bank transfer, Visa, Mastercard, Bitcoin, Ethereum, Litecoin, Dogecoin and Tether.
- Bonus condition: 45x wagering applies to the welcome package, and the bonus terms decide whether the bonus alone or deposit plus bonus has to be wagered.
Cashier options and what stands out for getting paid
The cashier takes bank transfer, Visa and Mastercard, and five cryptocurrencies: Bitcoin, Ethereum, Litecoin, Dogecoin and Tether. That spread is the strongest practical point for anyone who wants a payout. A player holding crypto can request a withdrawal to a wallet, while a card player uses the same Visa or Mastercard route as the deposit.
Card withdrawals usually travel through the card network, which adds a stage the operator does not control. Crypto transfers skip that stage, so the operator’s own handling is the main variable. Neither route comes with a stated time, so the choice of method matters less than the state of your account when you request the money.
Our preference for this topic is to keep the account verified before the first withdrawal request. The reason is factual: the site gives no processing time, so any step that waits on a document review adds an unknown delay to the wait you already cannot predict. Sending documents early removes one unknown from the queue.
The site lists eight payment methods in total. That is a narrower range than the game library suggests, and the operator gives no information on fees or on minimum withdrawal amounts. Check the cashier and the T&Cs for those figures before you deposit, because they are not on the public pages.
Where withdrawal requests get held up
- A bonus balance blocks the cash. If the 45x wagering is unfinished, the money stays bonus funds and no payout is due yet. Finish the requirement or leave the bonus untouched before you request a withdrawal.
- Unverified details stall the request. Name, address and date of birth on the account need to match the documents you send. A mismatch sends the file back for another look.
- No stated processing time means no deadline to hold the operator to. Ask customer support for the current timeframe when you submit the request and keep the reply.
- A withdrawal requested during an active promotion can be affected by that promotion’s terms. Read the specific offer’s conditions before you accept it.
- No licence or operator name on the site leaves you without a named company to raise a formal complaint with. Note the details you have before you deposit.
A request for €500 made on a Friday with documents already approved is in a different position from the same request with a passport scan still to be sent. The amount is identical; the wait is not. Verification done in advance is the one step on this list that costs you nothing but time at the start.
Gambling is for adults only, 18+. If play stops being fun, free and confidential support services in the UK can help, and you can find them through a public search. Play only with money you can afford to lose, and treat a bonus as no reason to deposit more than you planned.
A €100 deposit and what the 45x means for a payout
Suppose you deposit €100 and take the welcome bonus at a 50% rate, which puts €50 of bonus funds in the account. The wagering requirement is 45x. If the bonus terms apply the multiplier to the bonus alone, the target is €50 × 45 = €2,250 in wagers. If they apply it to deposit plus bonus, the target is €150 × 45 = €6,750. The gap between the two readings is €4,500, so the wording in the bonus terms decides how long your money stays locked.
Until that target is met, a withdrawal request does not release cash. Plan the deposit around the target you are willing to play through, not around the headline €3000.
Who the cashier setup suits and who it does not
It suits:
- Players who hold crypto and want a wallet payout alongside card options.
- Players willing to verify their account at sign-up rather than at the first withdrawal.
- Players who read the bonus terms before accepting the 45x package.
It does not suit:
- Players who want a stated payout time before they deposit.
- Players who need a named operator and licence to check before signing up.
- Players who want a wide choice of fiat payment methods.
Check the licence position before you deposit
The site carries no public information about its licence or the operator. A player who wants those details before depositing will not find them on the official pages, and customer support is the place to ask. We found no information on either point, and that absence is the main thing to weigh.
Before you deposit, confirm four things: the account name matches your ID exactly, the payment method is in your own name, the bonus terms state whether the 45x applies to the bonus alone or to deposit plus bonus, and support has given you a current withdrawal timeframe in writing. Keep the reply.
Our verdict for this angle is cautious. The crypto cashier and the eight payment methods give a verified player real routes to a payout, and early verification is the step that protects your time. Against that, no published processing time and no named licence or operator leave too much unstated for a money transaction. Ask support for the specifics, then decide.
This text draws on what the operator states on its site and on the public summary of its strengths and weaknesses; we made no deposit or withdrawal ourselves, and where this text and the operator’s terms differ, the terms apply. Last updated November 2026.
